Looking for Ford Explorer Police Intercept repair in Phoenix? We work on Ford vehicles every day and cover the Explorer Police Intercept across model years 2015 to 2016, 2018, 2020 to 2022, with honest diagnostics and quotes you approve before work begins.
To help Explorer Police Intercept owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 33 owner complaints on file for the Explorer Police Intercept and 2 safety recall campaigns. The most-reported problem areas are engine (8), structure (7), steering (3).
Most-Reported Ford Explorer Police Intercept Problems
These problem areas come up most often in NHTSA owner complaints for the Explorer Police Intercept (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Engine | 8 | 24% | |
| Structure | 7 | 21% | |
| Steering | 3 | 9% | |
| Power Train | 3 | 9% | |
| Electrical System | 2 | 6% | |
| Fuel/Propulsion System | 2 | 6% | |
| Engine And Engine Cooling | 1 | 3% | |
| Vehicle Speed Control | 1 | 3% |
Engine
8 of the 33 complaints (24%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.
Structure
7 of the 33 complaints (21%) mention body, doors and latches. Latch and body complaints affect security and safety. We inspect and repair door, hood and trunk hardware. See our auto repair page.
Steering
3 of the 33 complaints (9%) mention steering. Steering complaints deserve prompt attention. We inspect steering components and alignment so the car tracks straight and responds predictably. See our suspension & alignment page.
Ford Explorer Police Intercept Complaints by Model Year
The Explorer Police Intercept model years with the most NHTSA complaints on file are 2016, 2015, 2018. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2015 | 6 | |
| 2016 | 21 | |
| 2018 | 3 | |
| 2020 | 1 | |
| 2021 | 1 | |
| 2022 | 1 |
Ford Explorer Police Intercept Check Engine Codes
NHTSA owner complaints rarely cite specific trouble codes for the Explorer Police Intercept, so we do not have a model-specific ranking to show. These are the check engine codes we see most often on vehicles in Phoenix heat, and any of them can show up on a Ford.
| Code | What it means |
|---|---|
| P0420 | Catalyst efficiency below threshold (bank 1) Often a worn catalytic converter, but failing oxygen sensors or exhaust leaks can set it too. Can cause an emissions test failure. |
| P0300 | Random or multiple cylinder misfire Worn spark plugs, failing ignition coils, fuel or vacuum problems. Do not ignore a flashing check engine light. |
| P0171 | System too lean (bank 1) Often a vacuum leak, dirty MAF sensor, weak fuel delivery or a failing oxygen sensor. |
| P0455 | EVAP system large leak Missing or loose gas cap, or a disconnected or cracked vapor hose. |
| P0128 | Coolant temperature below thermostat regulating temperature Usually a thermostat stuck open. Fix it to restore efficiency and cabin heat. |
| P0442 | EVAP system small leak Loose or worn gas cap, cracked hose or purge or vent valve. |
| P0301 | Cylinder 1 misfire Commonly a bad spark plug or ignition coil on that cylinder. |
| P0401 | EGR flow insufficient Clogged EGR passages or a stuck EGR valve. |
Got a check engine light on your Explorer Police Intercept? A code is a clue, not a diagnosis, so we scan it and test the system before replacing anything. See our check engine light diagnostics.
Ford Explorer Police Intercept Safety Recalls
NHTSA lists 2 recall campaigns for the Explorer Police Intercept in these model years, most often involving visibility, power train. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.
- 2022 recall, Power Train (campaign 22V255000): Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles.
- 2021 recall, Visibility (campaign 21V014000): Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid.
Keeping a Ford Explorer Police Intercept Reliable in Phoenix
Arizona heat is the hardest test a Ford will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a Explorer Police Intercept that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for Explorer Police Intercept owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Ford Explorer Police Intercept, a pre-purchase inspection shows what the paperwork does not.
Ford Explorer Police Intercept Services at EZ Swap LLC
Get the details on our Phoenix Ford Explorer Police Intercept repair service, or choose a service below.
Check Engine Light Diagnostics
Scan, test and pinpoint the real cause.
Details →Oil Change & Maintenance
Oil, filters, fluids, tires and scheduled service.
Details →Auto Repair
All makes and models, from domestic trucks to imports.
Details →Suspension & Alignment
Shocks, struts, alignment and steering.
Details →Car A/C Repair
Phoenix heat demands cold air.
Details →Ford Explorer Police Intercept FAQ
What are the most common problems with the Ford Explorer Police Intercept?
Based on NHTSA owner complaints, the most-reported problem areas for the Ford Explorer Police Intercept are engine (8), structure (7), steering (3). Complaint counts reflect reports filed, not the share of vehicles affected.
Which Explorer Police Intercept model years have the most complaints?
The Explorer Police Intercept model years with the most NHTSA complaints on file are 2016, 2015, 2018. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What check engine codes are common on the Ford Explorer Police Intercept?
NHTSA complaints rarely cite specific codes for the Ford Explorer Police Intercept. On Phoenix vehicles in general, we see P0420, P0300 misfires, P0171 lean conditions and EVAP leaks such as P0455 and P0442 most often. Bring yours in and we will scan and test it.
Does the Ford Explorer Police Intercept have any safety recalls?
NHTSA lists 2 recall campaigns for the Ford Explorer Police Intercept across model years 2015 to 2016, 2018, 2020 to 2022. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Ford Explorer Police Intercept in Phoenix?
Yes. EZ Swap LLC repairs and maintains Ford vehicles including the Explorer Police Intercept, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Ford Explorer Police Intercept?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Ford Explorer Police Intercept in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Ford Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.
