Looking for Honda Crosstour repair in Phoenix? We work on Honda vehicles every day and cover the Crosstour across model years 2010 to 2015, with honest diagnostics and quotes you approve before work begins.
To help Crosstour owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 162 owner complaints on file for the Crosstour and 5 safety recall campaigns. The most-reported problem areas are electrical system (32), power train (30), steering (29).
Most-Reported Honda Crosstour Problems
These problem areas come up most often in NHTSA owner complaints for the Crosstour (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Electrical System | 32 | 19% | |
| Power Train | 30 | 18% | |
| Steering | 29 | 17% | |
| Engine | 20 | 12% | |
| Vehicle Speed Control | 9 | 5% | |
| Service Brakes | 9 | 5% | |
| Air Bags | 8 | 4% | |
| Visibility | 6 | 3% |
Electrical System
32 of the 162 complaints (19%) mention the electrical system. Electrical problems are made worse by desert heat, which ages batteries, cables and connectors. We test the battery, starter and charging system and trace faults to the actual part. See our battery replacement and starter & alternator repair pages.
Power Train
30 of the 162 complaints (18%) mention the powertrain. Powertrain complaints can range from rough shifting to loss of drive. We road test, scan for stored codes and inspect fluids before recommending any repair. See our auto repair page.
Steering
29 of the 162 complaints (17%) mention steering. Steering complaints deserve prompt attention. We inspect steering components and alignment so the car tracks straight and responds predictably. See our suspension & alignment page.
Honda Crosstour Complaints by Model Year
The Crosstour model years with the most NHTSA complaints on file are 2013, 2012, 2014. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2010 | 22 | |
| 2011 | 2 | |
| 2012 | 32 | |
| 2013 | 49 | |
| 2014 | 31 | |
| 2015 | 26 |
Most Common Honda Crosstour Check Engine Codes
Owners often put the exact trouble code in their NHTSA complaint. These are the codes cited most often for the Crosstour. The most-cited is P3497 (manufacturer-specific powertrain code), mentioned in 3 complaints. Counts reflect complaints that name a code, not every car on the road.
| Code | What it means | Complaints citing it |
|---|---|---|
| P3497 | Manufacturer-specific powertrain code The meaning of this code varies by make and model, so it needs to be looked up for your vehicle and tested. | 3 |
A code is a clue, not a diagnosis. The same code can have several causes, so we test before replacing parts. See our check engine light diagnostics, and read whether it is safe to drive with the check engine light on.
Honda Crosstour Safety Recalls
NHTSA lists 5 recall campaigns for the Crosstour in these model years, most often involving air bags. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.
- 2019 recall, Air Bags (campaign 19V502000): Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015...
- 2019 recall, Air Bags (campaign 19V378000): Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014...
- 2018 recall, Air Bags (campaign 18V661000): Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida,...
- 2014 recall, Air Bags (campaign 14V788000): American Honda Motor Co. (Honda) is recalling certain model year 2015 Crosstour 4 Cylinder vehicles manufactured October 1, 2014, to November 4, 2014, Crosstour V6 2WD vehicles manufactured September 30, 2014, to November 13, 2014, and...
- 2012 recall, Air Bags (campaign 12V030000): HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Serious Incident Reports
Of the NHTSA complaints on file for the Crosstour, 5 involved a crash, 2 involved a fire, 11 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Honda Crosstour Reliable in Phoenix
Arizona heat is the hardest test a Honda will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a Crosstour that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for Crosstour owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Honda Crosstour, a pre-purchase inspection shows what the paperwork does not.
Honda Crosstour Services at EZ Swap LLC
Get the details on our Phoenix Honda Crosstour repair service, or choose a service below.
Battery Replacement
Test, replace and protect against Phoenix heat.
Details →Starter & Alternator Repair
Charging and starting system repair.
Details →Auto Repair
All makes and models, from domestic trucks to imports.
Details →Suspension & Alignment
Shocks, struts, alignment and steering.
Details →Oil Change & Maintenance
Oil, filters, fluids, tires and scheduled service.
Details →Car A/C Repair
Phoenix heat demands cold air.
Details →Honda Crosstour FAQ
What are the most common problems with the Honda Crosstour?
Based on NHTSA owner complaints, the most-reported problem areas for the Honda Crosstour are electrical system (32), power train (30), steering (29). Complaint counts reflect reports filed, not the share of vehicles affected.
Which Crosstour model years have the most complaints?
The Crosstour model years with the most NHTSA complaints on file are 2013, 2012, 2014. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What are the most common check engine codes on the Honda Crosstour?
In NHTSA owner complaints for the Honda Crosstour, the codes cited most often are P3497 (manufacturer-specific powertrain code). A code points to a system, and testing confirms the actual failed part.
Does the Honda Crosstour have any safety recalls?
NHTSA lists 5 recall campaigns for the Honda Crosstour across model years 2010 to 2015. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Honda Crosstour in Phoenix?
Yes. EZ Swap LLC repairs and maintains Honda vehicles including the Crosstour, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Honda Crosstour?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Honda Crosstour in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Honda Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.