Makes / Mercedes-Benz / Metris
Mercedes-Benz Repair • Phoenix, AZ
Mercedes-Benz Metris Repair in Phoenix, AZ
Common problems, safety recalls and expert service for the Mercedes-Benz Metris (2015 to 2022).
Own a Mercedes-Benz Metris in the Phoenix area? EZ Swap LLC repairs and maintains the Mercedes-Benz Metris for model years 2015 to 2022. Our shop at 9050 N 9th St handles everything from routine service to diagnostics and major repairs.
To help Metris owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 211 owner complaints on file for the Metris and 20 safety recall campaigns. The most-reported problem areas are tires (45), fuel/propulsion system (42), engine (23).
Most-Reported Mercedes-Benz Metris Problems
These problem areas come up most often in NHTSA owner complaints for the Metris (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Tires | 45 | 21% | |
| Fuel/Propulsion System | 42 | 19% | |
| Engine | 23 | 10% | |
| Wheels | 21 | 9% | |
| Visibility/Wiper | 21 | 9% | |
| Steering | 19 | 9% | |
| Electrical System | 17 | 8% | |
| Service Brakes | 7 | 3% |
Tires
45 of the 211 complaints (21%) mention tires and wheels. Tire and wheel complaints are often about wear, vibration or pressure warnings. We check tires, balance and alignment, which matters in Phoenix where heat accelerates tire wear. See our suspension & alignment page.
Fuel/Propulsion System
42 of the 211 complaints (19%) mention the fuel system. Fuel system problems can cause stalling, hard starts and poor mileage. We test fuel delivery and related sensors to find the real cause. See our no-start diagnostics and check engine light diagnostics pages.
Engine
23 of the 211 complaints (10%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.
Mercedes-Benz Metris Complaints by Model Year
The Metris model years with the most NHTSA complaints on file are 2016, 2017, 2018. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2015 | 1 | |
| 2016 | 127 | |
| 2017 | 29 | |
| 2018 | 28 | |
| 2019 | 9 | |
| 2020 | 7 | |
| 2021 | 1 | |
| 2022 | 9 |
Most Common Mercedes-Benz Metris Check Engine Codes
Owners often put the exact trouble code in their NHTSA complaint. These are the codes cited most often for the Metris. The most-cited is P052E (positive crankcase ventilation regulator performance), mentioned in 13 complaints. Counts reflect complaints that name a code, not every car on the road.
| Code | What it means | Complaints citing it |
|---|---|---|
| P052E | Positive crankcase ventilation regulator performance Failed PCV valve or related vacuum line. | 13 |
A code is a clue, not a diagnosis. The same code can have several causes, so we test before replacing parts. See our check engine light diagnostics, and read whether it is safe to drive with the check engine light on.
Mercedes-Benz Metris Safety Recalls
NHTSA lists 20 recall campaigns for the Metris in these model years, most often involving power train, steering, electrical system. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.
- 2022 recall, Back Over Prevention (campaign 22V099000): Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
- 2022 recall, Service Brakes, Hydraulic (campaign 22V066000): Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- 2022 recall, Tires (campaign 22V482000): Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect.
- 2022 recall, Fuel System, Gasoline (campaign 22V134000): Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- 2021 recall, Electrical System (campaign 21V055000): Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles.
- 2019 recall, Electrical System (campaign 19V715000): Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the...
Serious Incident Reports
Of the NHTSA complaints on file for the Metris, 1 involved a crash, 2 involved a fire, 1 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Mercedes-Benz Metris Reliable in Phoenix
Arizona heat is the hardest test a Mercedes-Benz will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a Metris that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for Metris owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Mercedes-Benz Metris, a pre-purchase inspection shows what the paperwork does not.
Mercedes-Benz Metris Services at EZ Swap LLC
Get the details on our Phoenix Mercedes-Benz Metris repair service, or choose a service below.
Mercedes-Benz Metris FAQ
What are the most common problems with the Mercedes-Benz Metris?
Based on NHTSA owner complaints, the most-reported problem areas for the Mercedes-Benz Metris are tires (45), fuel/propulsion system (42), engine (23). Complaint counts reflect reports filed, not the share of vehicles affected.
Which Metris model years have the most complaints?
The Metris model years with the most NHTSA complaints on file are 2016, 2017, 2018. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What are the most common check engine codes on the Mercedes-Benz Metris?
In NHTSA owner complaints for the Mercedes-Benz Metris, the codes cited most often are P052E (positive crankcase ventilation regulator performance). A code points to a system, and testing confirms the actual failed part.
Does the Mercedes-Benz Metris have any safety recalls?
NHTSA lists 20 recall campaigns for the Mercedes-Benz Metris across model years 2015 to 2022. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Mercedes-Benz Metris in Phoenix?
Yes. EZ Swap LLC repairs and maintains Mercedes-Benz vehicles including the Metris, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Mercedes-Benz Metris?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Mercedes-Benz Metris in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Mercedes-Benz Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.