Own a Toyota C-HR in the Phoenix area? EZ Swap LLC repairs and maintains the Toyota C-HR for model years 2018 to 2022, 2026 to 2027. Our shop at 9050 N 9th St handles everything from routine service to diagnostics and major repairs.
To help C-HR owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 545 owner complaints on file for the C-HR and 5 safety recall campaigns. The most-reported problem areas are power train (351), engine (55), electrical system (46).
Most-Reported Toyota C-HR Problems
These problem areas come up most often in NHTSA owner complaints for the C-HR (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Power Train | 351 | 64% | |
| Engine | 55 | 10% | |
| Electrical System | 46 | 8% | |
| Service Brakes | 29 | 5% | |
| Forward Collision Avoidance | 29 | 5% | |
| Vehicle Speed Control | 11 | 2% | |
| Steering | 8 | 1% | |
| Fuel/Propulsion System | 8 | 1% |
Power Train
351 of the 545 complaints (64%) mention the powertrain. Powertrain complaints can range from rough shifting to loss of drive. We road test, scan for stored codes and inspect fluids before recommending any repair. See our auto repair page.
Engine
55 of the 545 complaints (10%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.
Electrical System
46 of the 545 complaints (8%) mention the electrical system. Electrical problems are made worse by desert heat, which ages batteries, cables and connectors. We test the battery, starter and charging system and trace faults to the actual part. See our battery replacement and starter & alternator repair pages.
Toyota C-HR Complaints by Model Year
The C-HR model years with the most NHTSA complaints on file are 2018, 2019, 2020. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2018 | 327 | |
| 2019 | 114 | |
| 2020 | 65 | |
| 2021 | 36 | |
| 2022 | 3 |
Toyota C-HR Check Engine Codes
NHTSA owner complaints rarely cite specific trouble codes for the C-HR, so we do not have a model-specific ranking to show. These are the check engine codes we see most often on vehicles in Phoenix heat, and any of them can show up on a Toyota.
| Code | What it means |
|---|---|
| P0420 | Catalyst efficiency below threshold (bank 1) Often a worn catalytic converter, but failing oxygen sensors or exhaust leaks can set it too. Can cause an emissions test failure. |
| P0300 | Random or multiple cylinder misfire Worn spark plugs, failing ignition coils, fuel or vacuum problems. Do not ignore a flashing check engine light. |
| P0171 | System too lean (bank 1) Often a vacuum leak, dirty MAF sensor, weak fuel delivery or a failing oxygen sensor. |
| P0455 | EVAP system large leak Missing or loose gas cap, or a disconnected or cracked vapor hose. |
| P0128 | Coolant temperature below thermostat regulating temperature Usually a thermostat stuck open. Fix it to restore efficiency and cabin heat. |
| P0442 | EVAP system small leak Loose or worn gas cap, cracked hose or purge or vent valve. |
| P0301 | Cylinder 1 misfire Commonly a bad spark plug or ignition coil on that cylinder. |
| P0401 | EGR flow insufficient Clogged EGR passages or a stuck EGR valve. |
Got a check engine light on your C-HR? A code is a clue, not a diagnosis, so we scan it and test the system before replacing anything. See our check engine light diagnostics.
Toyota C-HR Safety Recalls
NHTSA lists 5 recall campaigns for the C-HR in these model years, most often involving parking brake, seat belts, power train. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.
- 2022 recall, Forward Collision Avoidance (campaign 22V107000): Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
- 2019 recall, Seat Belts (campaign 19V877000): Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism.
- 2019 recall, Equipment (campaign 19V244000): Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles.
- 2018 recall, Power Train (campaign 18V710000): Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or...
- 2017 recall, Parking Brake (campaign 17V717000): Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or...
Serious Incident Reports
Of the NHTSA complaints on file for the C-HR, 16 involved a crash, 14 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Toyota C-HR Reliable in Phoenix
Arizona heat is the hardest test a Toyota will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a C-HR that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for C-HR owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Toyota C-HR, a pre-purchase inspection shows what the paperwork does not.
Toyota C-HR Services at EZ Swap LLC
Get the details on our Phoenix Toyota C-HR repair service, or choose a service below.
Auto Repair
All makes and models, from domestic trucks to imports.
Details →Check Engine Light Diagnostics
Scan, test and pinpoint the real cause.
Details →Oil Change & Maintenance
Oil, filters, fluids, tires and scheduled service.
Details →Battery Replacement
Test, replace and protect against Phoenix heat.
Details →Starter & Alternator Repair
Charging and starting system repair.
Details →Toyota C-HR FAQ
What are the most common problems with the Toyota C-HR?
Based on NHTSA owner complaints, the most-reported problem areas for the Toyota C-HR are power train (351), engine (55), electrical system (46). Complaint counts reflect reports filed, not the share of vehicles affected.
Which C-HR model years have the most complaints?
The C-HR model years with the most NHTSA complaints on file are 2018, 2019, 2020. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What check engine codes are common on the Toyota C-HR?
NHTSA complaints rarely cite specific codes for the Toyota C-HR. On Phoenix vehicles in general, we see P0420, P0300 misfires, P0171 lean conditions and EVAP leaks such as P0455 and P0442 most often. Bring yours in and we will scan and test it.
Does the Toyota C-HR have any safety recalls?
NHTSA lists 5 recall campaigns for the Toyota C-HR across model years 2018 to 2022, 2026 to 2027. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Toyota C-HR in Phoenix?
Yes. EZ Swap LLC repairs and maintains Toyota vehicles including the C-HR, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Toyota C-HR?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Toyota C-HR in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Toyota Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.
